1. Presentation of the day
2. Change management: A human story above all
Facing a change: what is happening inside us, whether we are a manager or an employee
The reactions and needs of each person in a context in perpetual movement (fears, stress, fears, etc.): the emotional and organizational issues
The levers and resources that each person has at his disposal to act (which depends on him/herself)
3. Take ownership of the change
The role of the manager, change pilot: What is my role, how should I position myself, how to gather elements of understanding or information useful to the project
Defining the ingredients for success
4. Communicate a change: get on board
Postman or translator: Giving meaning, Having a clear speech, a framework of references: The why before the how
Adapting your communication according to the person while remaining constructed and coherent in your speech: the LADIES method
Addressing the obstacles and needs of its teams and managerial positioning to continue to move forward
Beyond the elements of speech: knowing how to take the right posture to secure the project and the people
5. Supporting change: planning, steering, adjusting and celebrating!
How to ensure the smooth running of a set in motion
Meeting and addressing needs: Progressive test and learn mode
The importance of celebration
