- Master the basic features of Microsoft Teams
- Improve collaboration and communication within teams.
- Effectively manage the telephony integrated in Teams
Microsoft Teams – Initiation (2h)
- Introduction to Microsoft Teams
- Communication via instant messaging and meetings
- Real-time file management and collaboration
- Tips and tricks for optimal use of Microsoft Teams
Telephony in Microsoft Teams - Initiation (2h)
- Call management in Teams
– Transfert d’appels et organisation des appels.
- Call forwarding
- Call queue
Telephony in Microsoft Teams – Advanced (2h)
- Advanced calling features
- Voicemail access and management
- Call history