Managing emotions and conflicts

WHO IS IT FOR ?

Executives or local managers who need to manage emotional tensions in their professional activity.

how ?

Identification of individual problems. Alternating activities in plenary, sub-group and individual modes. Role-plays. Individual transposition work. Construction of an action plan for the return to the company/organization.

DURATION

2.00 day(s) 14:00 hours

HOW IT ADVANTAGES YOU

- Enrich your relationships with stimulating or pleasant emotions
- Dealing with unpleasant emotions, both yours and others
- Strengthen your emotional balance
- Better manage tensions and conflicts

ON THE PROGRAM

Taking a fresh look at emotions

Understand the links between emotions, stress, conflict and self-confidence

Discover the role of the brain

Identify emotions

Recognize the role of emotions

Develop emotional balance

Develop emotional awareness

Experiencing emotions

Dealing with incoherent emotional reactions

Develop self-confidence

Using emotions to build trust

Understand the benefits of trust

Think positive

Respect the other person and his or her emotion

Express and share your emotional feelings

Resolving conflict situations

Adopt a conflict resolution methodology

Ability to cope

Implement conflict prevention behaviors

Develop your ability to control yourself

Learn to control yourself

Manage anger

Certification

Skills assessment via online questionnaire

You wish to participate in a training course

Reviews from our employees

Available trainings

Softskills

Developing human and interpersonal skills to communicate more effectively, manage, assert oneself, and handle complex situations in a professional context.

Tools

Training in the effective use of office and collaborative software and applications to enhance productivity and the quality of everyday work.

Training program

Supporting learners in mastering structured tools and approaches to organise, manage, and enhance their work with precision and effectiveness.

Languages

Supporting learners to improve their foreign language skills in order to communicate confidently and effectively in an international professional context.

Sustainable Development

Raising awareness and equipping participants to integrate environmental and social issues into their professional practices and strategic decisions.